Australia Zoo Placement
Australia Zoo and TVN Academy Volunteer Program
Australia Zoo is one of Australia’s leading zoological and tourism destinations, with a focus on
Providing our 1,200+ animals that call Australia Zoo home with the highest level of care
Sharing our core message of conservation and the importance of protecting wildlife and natural habitats with our guests from around the world.
Every year we provide the opportunity for over 300 people to participate within our volunteer program. The program aims to create an immersive and structured environment for people to gain new and build on existing knowledge and skills, whilst delivering valuable support to our keepers and guests.
As a part of your zoology and wildlife course through TVN Academy, we’d like to extend you the opportunity to apply to join our volunteer team and gain this valuable insight into the animal care and tourism industry, as well as work alongside our experienced zoo keepers as they care for an array of amazing animals.
If you are enthusiastic, passionate, reliable, friendly, out-going, have a genuine interest in conservation and you enjoy working outdoors, you may be just what we’re looking for!
As a Keeping Volunteer, you would be involved in assisting with a variety of different husbandry and customer service tasks, including, but not limited to:
Enclosure cleaning and maintenance e.g. raking, scrubbing, sweeping, mulching, weeding, cob webbing, cleaning ponds, gardening, etc.
Assisting with food preparation for a variety of species
Preparing and assisting with animal enrichments for a variety of species
Animal observations and monitoring
Interacting with Zoo guests, including assisting visitors during our daily Wildlife Warriors Crocoseum Show
Assisting keepers and gaining an understanding of a zoo keeper’s role
Providing assistance at our regular promotional events and children’s activities
For those interested, there may also be the opportunity to incorporate a volunteer period with our Australia Zoo Wildlife Hospital.
This will be available to volunteers on a program of 2 weeks or more.
Placement will be dependent on
ooperational requirements at the time
position availability and
demonstration of appropriate skills and aptitude during the initial one week volunteer period.
Australia Zoo Wildlife Hospital
The Australia Zoo Wildlife Hospital is the largest and busiest purpose built facility of its’ kind in the world. Over 65,000 animals have been treated since our wildlife hospital facilities first opened in 2004.
Volunteers are an important part of our Wildlife Hospital and work alongside our experienced keepers to assist them with daily cleaning and maintenance requirements. Everything our volunteers do helps our hospital operate to the highest standard possible and ensure every animal admitted to the hospital receives the much needed care they require and deserve.
As with our zoo volunteer program, volunteer tasks at the AZWH may include enclosure cleans (sweeping, raking, cleaning up after animals etc), environmental enrichment, hospital and enclosure maintenance, gardening and weeding, wildlife laundry and group tasks.
It is important to note that volunteer opportunities at our AZWH involve husbandry based activities only. Unfortunately, due to the operational nature of the facility, we are unable to provide any clinical based volunteer opportunities at this time.
Who can apply?
Anyone can apply to be a volunteer! However, to ensure we can provide the most beneficial experience for each participant seeking a placement for our tertiary studies based program, we do require applicants to be at least 18 years of age.
There is no need for qualifications or industry specific experience – what we do look for is high levels of motivation and confidence, a strong work ethic and a genuine interest in conservation and desire to care for our guests and animals.
International students can also become involved within our volunteer program – you will just need to ensure you are currently in the country and have a working/student component to your visa.
How do I apply?
Starting the application process is easy!
Simply download the attached information pack and application form. The information pack will provide you with further details regarding our volunteer program – you are also more than welcome to contact us directly if you have questions that have not already been answered in the information provided, please email us at: firstname.lastname@example.org
Once you have the information you need and you’d like to apply, completed the application form in full and return it to the above volunteer email address. Please ensure you include a current head shot photograph of yourself (for security purposes upon placement) and an up to date copy of your resume.
Once we receive your completed application and supporting information, an interview will be organized. Interviews are conducted face to face, however if you are located interstate or in a remote Queensland location, Skype interviews are also available.
It is important to note a volunteer position cannot be guaranteed until after an interview is conducted.
When can I volunteer?
Australia Zoo provides volunteer opportunities throughout the year. As a part of our volunteer program for TVN Academy tertiary students, we look at providing an initial probationary placements ranging from 1-2 weeks (5 consecutive days or 2 blocks of 5 consecutive days). Probation blocks usually begin on a Tuesday or Thursday.
After the completion of the initial one or two week probationary block, additional blocks may be available (up to a further two weeks). On-going weekly volunteer shifts may also be available – this would require a minimum commitment of one day per week.
Please note that all subsequent placements following the initial probationary block will be dependent on the achievement of required performance standards during the probationary block, your suitability to the program, roster availability and some other operational considerations.
When should I apply to volunteer?
The Australia Zoo volunteer program is always in high demand and we recommend applying at least 1-2 months in advance of your preferred probationary volunteer start date. Some times of the year are especially popular (e.g. school holidays) and we recommend you allow a longer expression of interest lead time for those periods.
Where will I be volunteering?
During your placement period with keeping departments, you will assist five of our key departments, including Mammals, Birds, Exotics, Kid Zoo and Koalas.
If an ongoing weekly commitment to volunteering is something you’re interested in or you wish to extend your placement to coincide with course requirements, you’ll be welcomed to apply for an extension or to be a regular volunteer at the end of your initial probation period. If you are successful in obtaining this additional time with us, there may be opportunities to volunteer with other departments, such as Big Cats and Africa.
As previously mentioned, if this is of interest to you, we can also look at providing you with time volunteering at our Australia Zoo Wildlife Hospital. This will be discussed further with you during the interview stage of the application process.
What will I do as a volunteer?
No day at the zoo is ever the same, especially when you’re a volunteer. Every department is different and you’ll get to work with a variety of different keepers and animals almost every day.
Daily duties you’ll be involved with will primarily relate to animal husbandry, which may include enclosure cleaning and maintenance, food and dietary preparation and making enrichment items for animals, as well as guiding and assisting Australia Zoo guests, especially in our interactive habitat enclosures.
Will joining the Volunteer Program lead to employment?
Unfortunately joining the volunteer program will not guarantee you employment at Australia Zoo.
The volunteer program is a great way to learn more about the industry and gain first-hand experience to support your study and career goals. If you are interested in employment opportunity you can apply on line at
Does it cost anything to join the Volunteer Program?
On your first day you are required to supply a security deposit of $50 for your volunteer shirt. This will be returned to you on your last volunteer day, when you return the shirt.
Does Australia Zoo provide accommodation for volunteers?
Unfortunately we do not currently have accommodation facilities on site.
The Australia Zoo Volunteer Information Pack contains details of some of the accommodation found within the local area. Please note that volunteers are responsible for their own transport to and from the zoo and that due to Australia Zoo’s rural location, public transportation is limited.
Have any further questions?
If you do have any further questions after reading our information pack, please don’t hesitate to contact via email :
Download Australia Zoo information pack HERE
Download Australia Zoo application form HERE